eig management

Rex Stringham

President and CEO

Rex has over 30 years of experience in the telecommunications and health care industries. He is President and co-founder of Enterprise Integration Group, a professional services firm that specializes in improvement of self-service solutions using interactive voice response (IVR) and speech recognition. His background includes marketing, operations, network engineering, regulatory relations, and finance. He earned a Bachelors Degree in Economics and an MBA from Pepperdine University.

Prior to forming EIG, Rex held key positions at a Regional Bell Operating Company and a major hardware and software original equipment manufacturer. He was also Director and Principal Analyst for Telecommunications at Dataquest, an international market research and consulting company.

Rex co-authored the landmark publication, “Improving Interactive Voice Response.” He has been featured on NBC’s Today Show, and in leading publications including Investors Business Daily, Computer Telephony Magazine and Call Center Magazine, PC Week, and VARBusiness.

Bruce Balentine

EVP and Chief Scientist

Bruce is a design consultant specializing in speech, audio, and multimodal user interfaces. He has designed user interfaces for telecommunications, desktop multimedia, entertainment, language training, medical, and home automation products. He received his undergraduate degree in 1971 and his Master’s in 1975 from the University of North Texas with work in electronic music and intermedia.

Bruce is also the author of the industry best-seller; “How to Build a Speech Recognition Application,” the definitive style guide for IVR design.