{"id":29039,"date":"2019-08-29T16:19:12","date_gmt":"2019-08-29T16:19:12","guid":{"rendered":"http:\/\/www.eiginc.com\/WP\/?page_id=29039"},"modified":"2023-05-20T11:39:51","modified_gmt":"2023-05-20T11:39:51","slug":"ivr-services","status":"publish","type":"page","link":"https:\/\/www.eiginc.com\/WP\/ivr-services\/","title":{"rendered":"IVR Services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22.7&#8243; top_divider_height_phone=&#8221;50px&#8221; top_divider_height_last_edited=&#8221;on|phone&#8221; bottom_divider_color=&#8221;#FFFFFF&#8221; bottom_divider_height=&#8221;63px&#8221; locked=&#8221;off&#8221;][et_pb_fullwidth_code admin_label=&#8221;CSS Styling Do Not Remove  &#8211; CSS Code&#8221; _builder_version=&#8221;3.22.7&#8243; global_module=&#8221;29434&#8243;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->  \/* Global Styles *\/<!-- [et_pb_line_break_holder] -->.et_pb_text_0.eig-main-heading h1 {<!-- [et_pb_line_break_holder] -->    text-transform: uppercase !important;<!-- [et_pb_line_break_holder] -->    font-size: 4.3em;<!-- [et_pb_line_break_holder] -->    color: #4472c4;<!-- [et_pb_line_break_holder] -->    font-weight: bold;<!-- [et_pb_line_break_holder] -->    text-align: center;<!-- [et_pb_line_break_holder] -->    letter-spacing: 0.15em; 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<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_fullwidth_code][et_pb_fullwidth_menu fullwidth_menu=&#8221;on&#8221; dropdown_menu_bg_color=&#8221;#ffffff&#8221; dropdown_menu_line_color=&#8221;rgba(0,0,0,0)&#8221; mobile_menu_bg_color=&#8221;#ffffff&#8221; _builder_version=&#8221;3.22.7&#8243; menu_font=&#8221;morlrounded-semiligh||||||||&#8221; menu_text_color=&#8221;#44546a&#8221; menu_font_size=&#8221;17px&#8221; menu_letter_spacing=&#8221;1px&#8221; text_orientation=&#8221;right&#8221; custom_padding=&#8221;|124px||&#8221; dropdown_menu_animation=&#8221;slide&#8221; global_module=&#8221;29399&#8243;][\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22.7&#8243;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_row _builder_version=&#8221;3.22.7&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text admin_label=&#8221;Services Heading &#8211; Text&#8221; module_class=&#8221;eig-main-heading&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;50px&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-1px|||&#8221; custom_padding=&#8221;||0px|||&#8221; locked=&#8221;off&#8221;]<\/p>\n<h1>VUI Design SERVICES<\/h1>\n<p>[\/et_pb_text][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/08\/EIG-IVR-Services-Icon-Large.jpg&#8221; align=&#8221;center&#8221; admin_label=&#8221;IVR Services&#8221; _builder_version=&#8221;3.22.7&#8243; custom_margin=&#8221;-5px||3px|||&#8221; custom_padding=&#8221;||0px|||&#8221; animation_direction=&#8221;bottom&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;Services Description &#8211; Text&#8221; module_class=&#8221;.eig-headings&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;morlrounded-semiligh|||on|||||&#8221; text_text_color=&#8221;#44546a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.5em&#8221; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;80%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||33px|||&#8221; custom_padding=&#8221;|||&#8221; custom_css_main_element=&#8221;margin-top: -24px;&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>EIG has over 25 years experience with Speech and TouchTone IVR VOICE USER INTERFACE (VUI) Design.\u00a0 \u00a0Our consultants are widely recognized as thought leaders with expertise that includes linguistics, speech science, user interface design, software development, and usability testing. We maintain our reputation for the best VUI DESIGN practices through a continual process of testing, collaborating, and engaging with world-class contact centers. Talk to us about your next IVR, Speech REcognition or conversational AI IVA, Voicebot or chatbot project<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.7&#8243; global_module=&#8221;29998&#8243; saved_tabs=&#8221;all&#8221;][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/09\/Enterprise-Integration-Group-IVR-Design-Training-Workshops-img.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-6px&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>VUI Design Training Workshops<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221; custom_padding=&#8221;16px|||||&#8221;]<\/p>\n<p>EIG conducts widely-acclaimed interactive voice response (IVR) VUI design training workshops across the US and Europe throughout the year.<\/p>\n<p>In this workshop, you gain the knowledge and skills you need to plan, design and implement effective touch-tone and speech recognition self-service IVR. The workshops provides practical guidance on designing the best customer-focused IVR for your business. Learn scientifically-proven techniques that increase throughput, self-service containment and call routing accuracy while reducing errors.<\/p>\n<p>You will also learn about the core principles of conversation with machines, including the psychology and ergonomics of dialog, how to structure natural conversations, how to ask questions, and how to make your user interface discoverable and stable to error without ever saying, &#8220;I&#8217;m sorry. I didn&#8217;t understand.&#8221;<\/p>\n<p>See the full <a href=\"http:\/\/www.eiginc.com\/WP\/training\/\">EIG training workshop and conference calendar<\/a>. Or if it\u2019s more practical, <a href=\"http:\/\/www.eiginc.com\/WP\/contact-workshops-conferences\/\">contact EIG<\/a> about conducting a workshop specifically for your organization.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2020\/08\/magnifying-glass-4490044_1920.jpg&#8221; _builder_version=&#8221;3.22.7&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>VUI Audit<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<p>Evaluate your existing IVR against proven best practices and successful real-world implementations. We provide a report with quantified measurements and recommendations so you can make effective design decisions. Apply the recommendations for quick-hit telephone user interface improvements.\u00a0<\/p>\n<ol><\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/08\/Enterprise-Integration-Group-IVR-Design-Planning.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-6px&#8221; width=&#8221;100%&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>IVR Design Planning<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]EIG works with you to develop a Strategic Plan, following a planning process that guides the analysis  of your existing IVR and agent services. The result is a detailed, step-by-step plan to improve service for your customers.<\/p>\n<p>This disciplined process evaluates the business case, prioritizes functionality, explores of success, and quickly creates an high-level model the target system behavior. It reduces project risk and maximizes the return on investment.<\/p>\n<p>The deliverable is a strategic planning document that draws on data analysis, stakeholder interviews, and a one- or two-day on-site working sessions.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/08\/Enterprise-Integration-Group-IVR-Interface-Design-1.png&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-6px&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>Voice User Interface Design<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<p>Quality VUI Design is essential whether you\u2019re working with <strong>IVR<\/strong> in<strong> Speech<\/strong>, <strong>Touch-Tone<\/strong> (DTMF), or natural language understanding (<strong>NLU<\/strong>).<\/p>\n<p>The quality of the design directly affects the success of your application. A successful design will allow your customers to clearly understand how they can achieve their goal \u2013 leading directly to improved customer satisfaction, self-service containment, and reduction in cross-transfers.<\/p>\n<p>EIG will lead a comprehensive process of requirement discovery, analysis, review, and usability testing. Based on over twenty years of experience, the designs we create with you will reflect best conversational design practices and also address the different needs of reviewers, business stakeholders, programmers, grammar builders, recording studios, and testers.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/08\/Enterprise-Integration-Group-Video-Usability-Testing.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-6px&#8221; width=&#8221;100%&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>Video Usability Testing<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<p>Video Usability, or \u201cWizard of Oz,\u201d testing calibrates important design features with real users \u2013 but without the expense, delay, and risk of testing in a live application. We test with a simulation of your service that allows callers to interact with a design \u201cin the lab\u201d where it\u2019s easy to see what works (and what doesn\u2019t) and to quickly try out alternative scripts and navigation. We address each project with a process that we\u2019ve honed across hundreds of usability tests:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Develop and review a detailed test plan<\/li>\n<li>Manage the logistics of recruiting and testing with our mobile usability lab at your site or<\/li>\n<li>elsewhere in the world<\/li>\n<li>Conduct testing using our unique, high-fidelity simulator<\/li>\n<li>Deliver a concise, multi-media report of findings and recommendations<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||115px&#8221; custom_margin=&#8221;|auto|98px|auto||&#8221; _builder_version=&#8221;3.22.7&#8243; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2019\/08\/Enterprise-Integration-Group-Live-Traffic-Wizard.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-6px&#8221; width=&#8221;100%&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>Live Traffic Wizard of Oz Usability Testing<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<p>Trial a new design with hundreds (or thousands) of live calls without any need for complex development or integration. Live Traffic Wizard tests can go live within days of the original concept. We provide rapid statistical feedback on the performance of your new touch-tone, speech, or hybrid design. We can test alternative design elements and even collect post-call customer satisfaction data.<\/p>\n<p>Specially developed test equipment is brought to your call center and simply plugged into your phone headset jacks. EIG researchers collaborate with you to create a perfect simulation of the trial dialog which can include identification, validation, and personalized delivery of account data to your callers. Callers can self-serve or transfer to dedicated call center agents who can provide agent-assisted service *and* to collect additional data for later analysis<\/p>\n<p>We\u2019ll develop and review a detailed test plan; manage the logistics of testing in your call center; build the simulation; conduct testing using our unique, high-fidelity wizard IVR simulator; and deliver a concise, multi-media report of findings and recommendations.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||27px|||&#8221; _builder_version=&#8221;3.22.7&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_image src=&#8221;http:\/\/www.eiginc.com\/WP\/wp-content\/uploads\/2020\/08\/mobile-phone-998871_1920.jpg&#8221; _builder_version=&#8221;3.22.7&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text module_class=&#8221;eig-sub-head&#8221; _builder_version=&#8221;3.22.7&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<h3>Visual IVR Solutions<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;eig-service-description&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221;]<\/p>\n<p>It takes more than a \u201ccall me\u201d button to integrate your mobile application, IVR, and call center into an experience that flows smoothly and just works \u2013 for your customers and for your business. When customers need service, they appreciate the flexibility of choosing to use the telephone (either keypad or voice), touch on the Mobile App (including swipe and pinch), or multiple concurrent user interfaces to navigate and accomplish what they need.<\/p>\n<p>EIG consultants and development partners have the experience to work with your call center and your mobile teams to plan, design, test, and develop Visual IVR solutions licensed from <a href=\"https:\/\/www.eiginc.com\/shadowprompt\/index.php\" target=\"_blank\" rel=\"noopener noreferrer\">Shadow Prompt Technology<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_row custom_padding=&#8221;50px||50px&#8221; _builder_version=&#8221;3.22.7&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_top=&#8221;2px&#8221; border_color_top=&#8221;rgba(51,51,51,0.19)&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;rgba(51,51,51,0.19)&#8221; global_module=&#8221;29246&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text admin_label=&#8221;AG Heading &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;morlrounded-light||||||||&#8221; text_font_size=&#8221;26px&#8221; custom_margin=&#8221;||16px|||&#8221;]ENTERPRISE INTEGRATION GROUP AG[\/et_pb_text][et_pb_text admin_label=&#8221;AG Address &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221; link_option_url=&#8221;http:\/\/www.eiginc.com\/WP\/contact-eig-ag\/&#8221;]<\/p>\n<p>Weinbergstrasse 68<br \/> 8006 Z\u00fcrich<br \/> Switzerland<br \/> +41 79 233-23 44 (Telefon)<br \/> <a href=\"http:\/\/www.eiginc.com\/WP\/contact-eig-ag\/\">Contact EIG AG<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text admin_label=&#8221;US Heading &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;morlrounded-light||||||||&#8221; text_font_size=&#8221;26px&#8221; custom_margin=&#8221;||16px|||&#8221;]<\/p>\n<p>ENTERPRISE INTEGRATION GROUP, INC.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;US Address &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221; link_option_url=&#8221;http:\/\/www.eiginc.com\/WP\/contact-egi-inc\/&#8221;]<\/p>\n<p>PO Box 153<br \/> San Ramon, California 94583<br \/> 1 925 518 1106 (Telephone)<br \/> 1 925 215 8465 (Fax)<br \/> <a href=\"http:\/\/www.eiginc.com\/WP\/contact-egi-inc\/\">Contact EIG, Inc.<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text admin_label=&#8221;Europe Heading &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;morlrounded-light||||||||&#8221; text_font_size=&#8221;26px&#8221; custom_margin=&#8221;||16px|||&#8221;]EIG (EUROPE) LTD.[\/et_pb_text][et_pb_text admin_label=&#8221;Europe Address &#8211; Text&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;morlrounded-light||||||||&#8221; header_3_text_color=&#8221;#44546a&#8221; header_3_font_size=&#8221;40px&#8221; custom_margin=&#8221;||16px|||&#8221; link_option_url=&#8221;http:\/\/www.eiginc.com\/WP\/contact-eig-europe\/&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 17px;\">Crown House<br \/><\/span><span style=\"font-size: 17px;\">27 Old Gloucester Street<br \/><\/span>London\u00a0 WC1N 3AX<br \/>United Kingdom<br \/> +41 79 233 23 44 (Tel)<br \/> <a href=\"http:\/\/www.eiginc.com\/WP\/contact-eig-europe\/\">Contact EIG (Europe) Ltd.<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;CTA Section&#8221; _builder_version=&#8221;3.22.7&#8243; custom_padding=&#8221;150px|||||&#8221; custom_padding_tablet=&#8221;17px||&#8221; bottom_divider_style=&#8221;wave2&#8243; bottom_divider_color=&#8221;#4472c4&#8243; bottom_divider_height=&#8221;87px&#8221; bottom_divider_height_phone=&#8221;37px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;][et_pb_row admin_label=&#8221;CTA Row&#8221; _builder_version=&#8221;3.22.7&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.22.7&#8243;][et_pb_text admin_label=&#8221;CTA Text&#8221; module_class=&#8221;eig-headings&#8221; _builder_version=&#8221;3.22.7&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;50px&#8221; header_2_font_size_tablet=&#8221;45px&#8221; 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