Management

Rex Stringham, President and CEO

rexRex has over 20 years of experience in the telecommunications and health care industries. He is President and co-founder of Enterprise Integration Group, a professional services firm that specializes in improvement of self-service solutions using interactive voice response (IVR) and speech recognition.  His background includes marketing, operations, network engineering, regulatory relations, and finance.   He earned a Bachelors Degree in Economics and an MBA from Pepperdine University.

Prior to forming EIG, Rex held key positions at a Regional Bell Operating Company and a major hardware and software original equipment manufacturer. He was also Director and Principal Analyst for Telecommunications at Dataquest, an international market research and consulting company.

Rex co-authored the landmark publication, “Improving Interactive Voice Response.” He has been featured on NBC’s Today Show, and in leading publications including Investors Business Daily, Computer Telephony Magazine and Call Center Magazine, PC Week, and VARBusiness.

Rex Stringham, President and CEO was last modified: March 4th, 2015 by Ed

Bruce Balentine, EVP and Chief Scientist

OLYMPUS DIGITAL CAMERABruce is a design consultant specializing in speech, audio, and multimodal user interfaces. He has designed user interfaces for telecommunications, desktop multimedia, entertainment, language training, medical, and home automation products.  He received his undergraduate degree in 1971 and his Master’s in 1975 from the University of North Texas with work in electronic music and intermedia.

Bruce is also the author of the industry best-seller; “How to Build a Speech Recognition Application,” the definitive style guide for IVR design.

Bruce Balentine, EVP and Chief Scientist was last modified: March 4th, 2015 by Ed

David Attwater, Senior Scientist and UK Manager

davidDavid Attwater joined EIG in 2003 with responsibilities for user interface usability, design, research and development. David also manages the EIG UK Office. Before joining EIG he was head of the spoken dialog research team at the British Telecom Research Labs.

David has several international patents pending and numerous publications. He holds two engineering degrees from the University of York, UK. Amongst David’s specific areas of expertise are applications using statistical language models, very large directory applications, and Live Traffic Wizard of Oz usability testing.

His current research interests include biometrics, turn-taking and mixed-mode dialogue. He also has extensive experience in speech corpus collection and annotation management.

David Attwater, Senior Scientist and UK Manager was last modified: March 19th, 2015 by Ed